Privacy Policy

Privacy Policy

Introduction

Welcome to https://fiberglass-repair-collision.collision-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user interactions, including:

  1. Authorized User Accounts: If you create an account with us to access specific services or features, we collect and process your account-related data.
  2. Website Visits: When you visit our websites, we may track your interaction through analytics tools to enhance user experience.
  3. Communications: We communicate with users via email, phone, or SMS for transactional, marketing, or service-related purposes, all of which are covered under this policy.

Personal Data Collection

We collect multiple types of personal data, including:

  • Account Information: This includes usernames, passwords, and account settings.
  • Payment Details: We securely process payment information required for purchases.
  • Financial Records: For billing and accounting purposes, we may store financial transaction data.
  • Purchase History: Details of products or services bought from our platform.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Your comments, suggestions, and ratings help us improve.
  • Social Media Profiles: We may collect data from social media platforms if you choose to connect them to our service.
  • Product Preferences: Information on products you view, search for, or purchase.

We obtain this data through direct user input, automated systems, and third-party providers, all while ensuring compliance with data protection regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website.
  • Preference Cookies: We use these to remember settings and preferences you’ve made.
  • Analytics: Analytics cookies help us understand user behavior, providing insights for improvement.

Users can manage non-essential cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We retain personal data for varying periods, depending on the purpose:

  • Financial and transaction data may be stored for up to seven years due to legal requirements.
  • Personal information associated with accounts is retained until the account is inactive for a period of two years.
  • We delete or anonymize data when it is no longer needed for its original purpose.

Data Security

We prioritize data security and implement robust measures:

  • Employing encryption protocols to protect data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the data we hold about you and ask for corrections if it is inaccurate.
  • Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your personal data.
  • Restriction or Object: You may limit our processing of your data or object to specific uses.
  • Data Portability: We can provide your data in a portable format upon request.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data, and we cannot discriminate against you for exercising this right.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any significant changes will be notified on our website, and revised policies will be posted here.

Contact Us

For any inquiries related to privacy, data protection, unsubscribe requests, or feedback, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.